General Info
ATTENTION!!!!!When you place an order, you are submitting an offer to purchase. TatiArt Candle & More reserves the right to accept or reject your order at its sole discretion for any reason. Your order is not confirmed until TatiArt Candle & More confirms its acceptance.
----------RETURNS AND REFUNDS--------
Since my items are created ONLY to order and are therefore ALL CUSTOMIZED, I DO NOT ACCEPT returns on any order, as per lLegislative Decree 206/2005 (Consumer Code), which implements European Directive 2011/83/EU.
Once you receive your order, please check it and, if you find any problems, contact me as soon as possible.
!!!IMPORTANT INFORMATION ABOUT MY SHOP!!!
-!!It will NOT be PHYSICALLY POSSIBLE to fulfill orders with delivery requests in less than 10 days from the order placement.
-Since my items are made with natural products and without preservatives, I strongly ADVISE against ordering them too far in advance of the event date. If you need to order further in advance, please contact me directly BEFORE placing an order, leaving a contact phone number.
-Since I work alone and the order requests are truly numerous, I cannot, due to logistical and time constraints, accept them all. Therefore, I advise you to contact me privately in advance to book your order in time, indicating all chosen customizations, the event date, and a phone number.
I am not responsible for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. I am not responsible for delays attributable to shipping carriers, customs procedures, or events beyond my control. Once products are transferred to the carrier, ownership and risk of loss pass to you.
ORDERS AND CUSTOMIZATIONS:
-As the owner of a regular company, ALL fulfilled orders MUST have a regular invoice. Therefore, you will be asked for a name, address, and tax code for the invoice header.
-All customizations requested at the time of order must be clearly and precisely marked to avoid errors and inconveniences.
-Each listing has its dedicated customizations; it is not possible to choose customizations found in different listings for one item.
-ALL PRICES of the items are visible in the dropdown menu in the dedicated listings. Please carefully check the price related to the quantity you need.
-No further discounts will be made on items in my shop.
-All measurements of the items you are interested in are indicated in the product descriptions within the dedicated listing.
Please check them carefully before placing an order to avoid misunderstandings regarding product dimensions.
-PREVIEWS of your personalized item are NOT available!! I will send you a photo of your finished order before booking the shipment.
-Unfortunately, due to problems encountered, the tags available for my items are ONLY those you can find in my shop. I will not create items with tags or graphics different from mine.
-My shop already has a good assortment of items, so I WILL NOT CREATE items that you find in other shops and that are not already present in mine.
I remind you that, at the time of your purchase, it will be necessary to provide personal data and tax code for invoicing, and a telephone number to provide to the shipper.
❤️Welcome to my shop!!
Tania
TO LEARN MORE ABOUT THE "TERMS AND POLICIES" OF MY SHOP, I INVITE YOU TO READ THE DEDICATED SECTIONS BY VISITING THE FOLLOWING LINK..
